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Troubleshooting

Getting Help​

For technical issues you can file an issue on GitHub. You can also reach out to us at support@leaksignal.com.

Logs​

LeakAgent exposes logs on the leakagent pods.

To fetch logs on a Kubernetes deployment in the leakagent namespace, run:

  1. kubectl -n leakagent get pods
  2. kubectl -n leakagent logs <pod name>

Checking Telemetry Directly​

If you are not seeing LeakAgent metrics in Prometheus, you can check if LeakAgent is properly emitting metrics:

  1. Find full name of leakagent prometheus service: kubectl -n leakagent get svc
  2. Port forward prometheuskubectl -n leakagent port-forward svc/leakagent-prom 9176
  3. In a browser, navigate to http://localhost:9176/metrics to confirm presence of Prometheus metrics.

If you are seeing metrics here and not in Prometheus, then there is likely a configuration issue with Prometheus. If you are not seeing metrics here, then it is likely that there is some issue with the policy, or Envoy sidecars running LeakSignal.

Recovery​

If there is a critical issue with LeakAgent, you can always remove & redeploy it, or simply delete all deployed pods to reset their state. Please file us a bug report on GitHub if you encounter any issues!